Last updated: October 12, 2026
Tuning Inward Consulting (“we,” “us” or “our”) respects your privacy. This policy explains what personal information we collect through our website, tuninginward.ca and tuninginward.com, how we use it, and the choices you have.
Who we are
Tuning Inward Consulting
324 8th Avenue SW, 12th Floor
Calgary, AB T2P 2Z2
Our privacy contact is Sheizana Murji. You can reach her through our Contact page or at hello@tuninginward.ca.
What we collect
Information you give us
When you complete our contact form or book a call, we collect the information you provide. This usually includes your name, email address and your message. If you book a call, we also collect the date and time you choose.
Information collected automatically
With your consent, we use analytics tools to understand how visitors use our site. These tools may collect:
- pages you visit and how long you stay
- how you interact with pages, such as clicks and scrolling
- your device, browser and general location, based on your IP address
This information helps us improve the site. We do not use it to identify you by name.
Security information
Our website security service processes IP addresses and basic connection information to protect the site from attacks and spam.
We do not collect payment information through this website.
How we use your information
We use personal information to:
- respond to your inquiry and arrange conversations
- provide the services you ask us about
- understand how our website is used and improve it
- keep our website secure
- send updates or insights, only if you have agreed to receive them. You can unsubscribe at any time.
We only use your information for the purposes described here, or as permitted or required by law.
Consent
By submitting a form or booking a call, you consent to us using your information to respond to you. You can withdraw your consent at any time by contacting us.
Analytics cookies are only used if you accept them through our cookie banner. You can change your choice at any time through the cookie settings button in the corner of each page.
Cookies
We use a cookie consent tool (WPConsent) to manage and remember your cookie choices.
- Essential cookies are needed for the site to work properly and to remember your cookie choices.
- Statistics cookies are set by Google Analytics and Microsoft Clarity, and only with your consent. They help us understand how visitors use our site. Microsoft Clarity records how visitors interact with pages, such as clicks, scrolling and mouse movement, to help us improve the design. We do not use these tools to collect the content of forms you type into.
The cookies we currently use are listed below.
You can also block or delete cookies through your browser settings. Some parts of the site may not work as well if you do.
Who we share information with
We do not sell, rent or trade personal information.
We use trusted service providers to run our website and business. They may process personal information on our behalf, only for the purposes described in this policy:
- Website hosting: Hostinger
- Contact forms: WPForms (form entries are stored on our website and sent to us by email)
- Email: Microsoft 365
- Scheduling: Reclaim AI
- Analytics: Google Analytics (Google) and Microsoft Clarity (Microsoft)
- Website security: Sucuri
Storage outside Canada
Some of our service providers, including Google, Microsoft, Reclaim AI and Sucuri, are located in the United States and may store information in other countries. This means your personal information may be stored or accessed outside Canada and may be subject to the laws of those countries, including laws that allow access by government authorities.
If you have questions about how our service providers handle personal information, please contact our privacy contact.
Coaching and client work
Information you share during coaching, facilitation or other client work is not collected through this website. It is protected by the confidentiality terms in our client agreements.
How long we keep information
We keep personal information only as long as we need it for the purposes above, or as required by law.
- Inquiries that do not lead to working together are deleted within 12 months.
- Analytics data is kept according to the retention settings of each tool, currently 2 months for Google Analytics.
How we protect information
We use reasonable safeguards to protect personal information from loss, theft, misuse and unauthorized access. These include a secure (HTTPS) connection, website security monitoring and limited access to the information we hold.
Your rights
You can ask to:
- see the personal information we hold about you
- correct information that is inaccurate
- withdraw your consent
To make a request, contact our privacy contact. We will respond within the time required by law.
Questions or concerns
If you have a question or concern about how we handle your personal information, please contact us first so we can try to resolve it.
If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca).
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last updated.